Customer Service Consultant | Sydney
|Attachments:||No File Attached|
|Application Close Date:||02-Oct-2019|
We are currently looking for casual Customer Service Consultants to join our high performing National Customer Service team based at Chullora. This role is perfect for hard working, enthusiastic candidates who have a passion for customer service and are looking to kick-start their career and develop their capability within George Weston Foods. We have several opportunities within the team, offering fantastic flexibility in hours to enable you to work around your busy schedule.
About the Role:
As a member of the Tip Top National Customer Service team, you will be communicating with a wide range of diverse customers across a variety of areas including:
- Managing communications with customers - purchase orders, out of stocks, pricing / promotions and delivery changes
- Order management of Tip-Top products
- Generating daily and weekly reports
- General administration
- Customer complaint handling and resolution
The successful candidate will have:
- Experience in a high-volume call centre in an inbound & outbound capacity
- Proven customer service experience, preferably within a FMCG environment
- Exceptional written and verbal communication skills
- Order management experience
- Ability to prioritise and multitask
Tip Top's casual Customer Service Consultants must be available to work evenings and weekends.
Tip Top provides attractive hourly rates for our Customer Service roles and places a strong emphasis on employee growth and internal progression- making this a fantastic opportunity to progress your career within our National Customer Service Team.
Tip Top is a business division of GWF. Our 4,500 people work in a broad range of marketing, sales, operations, finance and human resources positions across Australia and New Zealand. Tip Top® is Australia's leading brand of quality bread and bakery products, producing a diverse range of wholesome sliced bread, gourmet bread, muffins, crumpets, bakery snacks and cakes, as well as supplying leading quick service restaurants and the commercial food service channel. Iconic brands include Tip Top, Tip Top The One, Bürgen, Golden and Abbott's Village Bakery in Australia, and Tip Top Bakery SuperSoft, Big Ben and Ploughman's Bakery in New Zealand.
To apply for this opportunity please submit your application by clicking on the ‘apply now' button.
Applicants for this position may be required to undertake pre-employment screening tests. During the recruitment process you may be required to complete Security Assessment Forms that allow consent for GWF to perform a medical test and background check which may also include a criminal record check.